Wish to exchange an item? Not a problem! We want everyone to be happy with their purchase and have a wonderful experience with BBB.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags (if originally included), and in its original packaging.
If an exchange is desired, we have a 7-day return policy, which means you have 7 days after receiving your item to contact us and request an exchange. Contact us at info@bluebodybrazil.com to get the process started.
If your exchange request is accepted, we’ll send you instructions on how and where to send your package.
Note: Customers are responsible for mailing costs to return/exchange their items
Exceptions:
Items with the customization “WITH BUTT SCRUNCH” are not eligible for exchanges nor returns.
Customers are responsible for shipping costs when exchanging items.
We MUST be contacted before anything is shipped back to our headquarters. Items sent back to us without first requesting an exchange will not be accepted.